Debug customer issues
with full session context

Console logs, network activity, and session metadata — captured with every recording.
Works with React, Next.js, Vue, Angular, and more.

View DocsGet Started
Userplane SDK capturing session data with console logs and network requests

Works with your stack

ReactReact
Next.jsNext.js
VueVue
AngularAngular
NuxtNuxt
SvelteSvelte
AstroAstro
RemixRemix
Node.jsNode.js
BunBun
DenoDeno
TypeScriptTypeScript
JavaScriptJavaScript
HTML5HTML5
ReactReact
Next.jsNext.js
VueVue
AngularAngular
NuxtNuxt
SvelteSvelte
AstroAstro
RemixRemix
Node.jsNode.js
BunBun
DenoDeno
TypeScriptTypeScript
JavaScriptJavaScript
HTML5HTML5
01

Console logs and network data

Debug customer-reported issues with full context — without chasing support for more detail. Every recording captures errors, network snapshots, browser metadata, and user steps.

Zero-config session data

Capture console logs and errorsGet network request snapshotsComplete session replayStep-by-step user actions
Learn more
Console logs and network data
02

Drop-in SDK

First-class support for React, Next.js, Vue, Angular and more. Install the SDK and get complete session context for every customer-reported bug.

Works with your stack

React & Next.jsVue & NuxtAngularSvelte & vanilla JS
Learn more
Drop-in SDK
03

Native to your support stack

Every recording lives alongside the support conversation — deep-linked to the ticket in Intercom or Zendesk, routed to your issue tracker, and accessible from Slack. Full context, right where your team expects it.

Fits where you already work

Embedded into IntercomAvailable inside Zendesk ticketsRequest recordings from SlackChrome extension included
Learn more
Native to your support stack
04

Privacy controls in code

Define redaction rules, consent flows, and capture scope in your codebase. Control exactly what gets captured, what gets redacted, and how consent is handled.

Compliance as code

SDK-level redaction rulesProgrammatic consent flowsField-level capture controlGDPR & CCPA built in
Learn more
Privacy controls in code
Resources

Engineering Teams

Getting Started

Developer Onboarding

Install the SDK, configure metadata, set up domain verification, and control what gets captured.

Recording

How Screen Recording Works

Learn how recordings capture console logs, network requests, and session metadata automatically.

Developer

Developer Installation Guide

Technical guide for installing the Userplane SDK and configuring it for your application.

Role

Support Agents

Request screen recordings with console logs, network data, and user steps directly from your help desk. Uncover root cause and resolve tickets on the first contact.

Role

Support Engineers

Console logs, network data, repro steps, and full session recordings. Complete context from first contact — no chasing customers for details.

Role

Customer Success

Screen recordings with console logs, network data, and session metadata. Capture what customers can't put into words.

View all roles See all docs

Fix customer issues without back-and-forth

Investigate issues with console logs, network data, and session data — captured with every recording.

View DocsGet Started